Local Government and Social Care Ombudsman
Independent regulatory ombudsman
How it can help
If you are unhappy with a complaint response about adult social care, you can ask the local government and social care ombudsman (LGSCO) to review the way they have dealt with your complaint.
The ombudsman will only review a complaint after the council have investigated under their complaint’s procedure.
Opening hours
Monday: 10:00-13:00
Tuesday: 10:00-13:00
Wednesday: 10:00-16:00
Thursday: 10:00-13:00
Friday: 10:00-13:00
Saturday: 10:00-13:00
Sunday: Closed