Patient Advice and Liaison Service
NHS advice and information service
How it can help
The Patient Advice and Liaison Service (PALS) is a free and confidential service for anyone who has concerns about aspects of NHS care that you, a friend or family member has received.
It exists to listen to patients, their relatives, carers and friends to answer and resolve their queries as quickly as possible but also to improve NHS services.
Opening hours
Monday: 9:00-16:00
Tuesday: 9:00-16:00
Wednesday: 9:00-16:00
Thursday: 9:00-16:00
Friday: 9:00-16:00
Saturday: Closed
Sunday: Closed