If you are unhappy with a service, you should contact the organisation providing the service as soon as possible to try to resolve the problem. If you continue to be unhappy after contacting them you may wish to make a complaint.
Making a complaint can make sure your views are heard, can help put things right and improve services for the future.
You can find information on making a complaint about Redcar and Cleveland Borough Council Adult Social Care at Adult social care complaints.
You can find a list of services that provide further information on complaints in our service directory.