Mediation, Tribunal and Making Complaints and Compliments
Here you will find information on how to access mediation support or make a complaint or a compliment.
The right to appeal to the First Tier Tribunal about Disability Discrimination
What to do if you feel your child has been discriminated against due to a disability.
When People Can't Agree - A guide for young people aged 16 -25 in education
This guide provides advice for young people aged 16-25 who are unhappy with their special educational needs (SEN) provision or support at school or college and need help and guidance to sort those problems out.
Mediation and Disagreement Resolution Services in Redcar & Cleveland
Mediation and disagreement resolution services are there to support the discussion around why a decision has been made and to allow parent/carers to challenge that decision if they feel it is the wrong one.
Patient Advice and Liaison Service (PALS)
The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.
Ask Listen Do - Making conversations count in health, social care and education
Making feedback, concerns and complaints about education, health and social care easier for children, young people and adults with a learning disability, autism or both, their families and carers.
IPSEA guidance when making a complaint about a nursery, school or college
Making a complaint about a nursery, school or college - IPSEA Guidance
